Privacy Policy

Who we are

Our website address is: https://zeeshantraders.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

UNIQUE SELLING POINTS (UPS)

• Diabetes Care: Our diabetes care products include glucose meters, test strips, and lancets. These tools are essential for accurate and efficient blood glucose monitoring, helping patients manage their diabetes effectively.
• Blood Pressure Monitors: We offer a wide range of blood pressure monitors, including both digital and manual options. These devices are crucial for regular monitoring and management of blood pressure, enabling timely interventions and better health outcomes.
• Surgical Supplies: Our surgical supplies category includes syringes, surgical gloves, and various types of medical tapes. These products are designed to meet the rigorous demands of surgical procedures, ensuring safety and precision.
• Thermometers: We provide an array of digital thermometers for accurate and quick temperature readings. These devices are indispensable in both clinical and home settings for monitoring fever and other health conditions.
• Personal Care: Our personal care products include heating pads, hot water pouches, and other items designed to provide comfort and relief for various ailments. These products are essential for managing pain and promoting well-being.
  
  

  CUSTOMER-CENTRIC APPROACH: 

At Zeeshan Traders, we firmly believe that our customers are the cornerstone of our business. Our commitment to providing exceptional customer service and support stems from our understanding that a satisfied customer is not only a repeat customer but also a powerful advocate for our brand. We strive to exceed customer expectations by offering personalized services, responsive support, and a seamless shopping experience. Our customer-centric approach is designed to build trust, foster long-term relationships, and ensure that our customers receive the best possible care at every touchpoint.

Customer Service and Support 

• Dedicated Support Team

We have assembled a dedicated support team that is knowledgeable, empathetic, and committed to helping our customers. Our team is available to assist with product inquiries, order placements, and any concerns that may arise. We understand that purchasing medical equipment can be a daunting task, and our team is trained to provide clear, concise information to help customers make informed decisions. Whether a customer is seeking advice on the best glucose meter for their needs or requires assistance with setting up a blood pressure monitor, our support team is always ready to help.

• Personalized Service

At Zeeshan Traders, we recognize that each customer has unique needs. Our approach to customer service is highly personalized, ensuring that every customer receives attention and care tailored to their specific requirements. We take the time to understand our customers’ needs and preferences, offering recommendations and solutions that best suit their individual situations. This personalized approach extends to our product selection process, where we ensure that customers find the exact products they need without any hassle.

• Responsive Communication

Effective communication is at the heart of our customer service strategy. We provide multiple channels for customers to reach us, including phone, email, and live chat on our website. Our goal is to respond to all inquiries promptly and efficiently, minimizing wait times and ensuring that customers receive the information they need without delay. We also actively engage with customers on social media, addressing their queries and feedback in real-time.

• Order Management and Tracking

We understand the importance of a smooth and transparent order management process. Customers can easily place orders through our website or by contacting our support team. Once an order is placed, customers receive regular updates on the status of their order, including confirmation of receipt, processing, and shipping information. Our order tracking system allows customers to monitor their shipments in real-time, providing peace of mind and ensuring they are always informed about the whereabouts of their purchases.

After-Sales Support 

• Comprehensive Warranty Services

At Zeeshan Traders, our commitment to customer satisfaction extends well beyond the point of sale. We offer comprehensive warranty services on selected products, ensuring that customers can purchase with confidence. Our warranty services cover a range of issues, including manufacturing defects and product malfunctions. We handle all warranty claims promptly, providing repairs, replacements, or refunds as necessary to resolve any issues our customers may encounter.

• Technical Assistance

We recognize that some of our products, particularly medical devices, may require technical support. Our team of experts is available to provide technical assistance, helping customers with product setup, troubleshooting, and maintenance. We offer step-by-step guidance and support, ensuring that customers can use their medical equipment effectively and safely. Our technical assistance services are designed to empower customers, giving them the knowledge and confidence to manage their health with the tools they have purchased from us.

• Customer Feedback and Improvement

We value the feedback of our customers and see it as a vital component of our continuous improvement process. We actively encourage customers to share their experiences, suggestions, and concerns with us. Through surveys, feedback forms, and direct communication, we gather valuable insights that help us refine our products and services. Our commitment to listening to our customers ensures that we remain responsive to their evolving needs and can adapt our offerings to better serve them.

• Loyalty Programs and Special Offers

To show our appreciation for our customers, we offer loyalty programs and special offers that provide added value. Our loyalty programs reward repeat customers with discounts, exclusive deals, and early access to new products. These initiatives are designed to thank our customers for their continued support and to foster a sense of community and loyalty.

PHYSICAL PRESENCE:

STORE LOCATIONS AND FACILITIES

Zeeshan Traders is strategically located in the heart of Faisalabad, one of the most vibrant commercial hubs in Pakistan. Our store is situated at Naseem Height Plaza, 1st Floor Office No.1, Main Chiniot Bazar, an area well-known for its accessibility and convenience. The location is ideal for both local residents and visitors, ensuring that our customers can easily find and visit us. This central location allows us to serve a wide customer base, including healthcare professionals, hospitals, clinics, and individual consumers seeking high-quality medical equipment.

Our facility is designed to accommodate a large inventory of medical supplies while maintaining an organized and efficient layout. We have invested in a spacious and modern facility that allows for proper storage and display of our diverse product range. The store layout is meticulously planned to ensure that customers can easily navigate and find the products they need. Adequate space for storage means that we can keep a well-stocked inventory, reducing the likelihood of stockouts and ensuring that our customers always have access to the products they require.

STORE ATMOSPHERE AND AMBIANCE

At Zeeshan Traders, we believe that the shopping experience is just as important as the products we offer. Our store atmosphere and ambiance are crafted to create a welcoming, professional, and comfortable environment for our customers. The moment customers step into our store, they are greeted by a clean, well-lit, and organized space. We have paid special attention to the aesthetics and design of our store to ensure that it reflects our commitment to quality and professionalism.

The store’s interior is designed with a modern yet warm aesthetic, featuring neutral colors that create a calm and inviting atmosphere. Shelving and product displays are arranged in a manner that is both functional and visually appealing, making it easy for customers to browse through our extensive product range. Clear signage and product categorization further enhance the shopping experience by guiding customers to their desired items with ease.

Our staff plays a crucial role in maintaining the store’s welcoming ambiance. Trained to provide excellent customer service, our team is always ready to assist customers, answer their questions, and offer personalized recommendations. The friendly and knowledgeable demeanor of our staff contributes significantly to the positive shopping experience we strive to provide.

FITTING ROOMS AND CUSTOMER AMENITIES

Understanding the unique needs of our customers, especially those purchasing personal care and wearable medical equipment, we have equipped our store with fitting rooms and various customer amenities. Our fitting rooms are designed to provide privacy and comfort, allowing customers to try on items. These rooms are spacious and well-lit, equipped with mirrors and seating to ensure that customers can comfortably assess the fit and functionality of the products.

In addition to fitting rooms, we offer several customer amenities aimed at enhancing the overall shopping experience. Comfortable seating areas are available for customers who may need to rest or wait while others shop. We also provide refreshment stations with complimentary beverages to ensure that our customers feel welcomed and appreciated during their visit.

Accessibility is a key consideration in the design of our store. We have ensured that the store layout is wheelchair accessible, with wide aisles and ramps to accommodate customers with mobility challenges. Our goal is to create an inclusive shopping environment where everyone feels comfortable and valued.

We also understand the importance of convenience for our customers. Therefore, we have incorporated modern checkout systems to facilitate quick and efficient transactions. Multiple payment options are available, including cash, credit/debit cards, and digital payment methods, catering to the diverse preferences of our clientele.

At Zeeshan Traders, our physical presence is more than just a store; it is a reflection of our commitment to providing exceptional service and high-quality products. Every aspect of our store, from location and facility to atmosphere and amenities, is designed with the customer in mind. We continuously strive to enhance our physical presence to meet and exceed the expectations of our valued customers.

DIGITAL PRESENCE

CORPORATE SOCIAL RESPONSIBILITY (CSR) AND SUSTAINABILITY

At Zeeshan Traders, we believe that a successful business is not only measured by its financial achievements but also by its contributions to society and the environment. Our commitment to Corporate Social Responsibility (CSR) and sustainability reflects our dedication to making a positive impact on the community we serve and the planet we inhabit. We strive to integrate ethical practices, social initiatives, and environmentally friendly operations into our business model, ensuring that our growth and success contribute to the greater good.

SOCIAL INITIATIVE AND COMMUNITY INVOLVEMENT 

• Social Initiative and Community Involvement

Zeeshan Traders is deeply rooted in the community, and we recognize the importance of giving back. Our social initiatives are designed to address the pressing health and wellness needs of our community, promoting a healthier and more informed populace.

• Health Camps and Awareness Programs

We regularly organize free health camps in collaboration with local healthcare professionals and institutions. These camps provide essential health services such as blood pressure monitoring, diabetes screening, and general health check-ups to underserved populations. By offering these services at no cost, we aim to improve access to healthcare and early detection of health issues.

• Educational Workshops

We conduct educational workshops on various health topics, including diabetes management, hypertension, and preventive care. These workshops are aimed at empowering individuals with the knowledge they need to make informed decisions about their health. By partnering with schools, community centers, and local organizations, we ensure that these workshops reach a wide audience.

ENVIRONMENTALLY FRIENDLY PRACTICES

As a responsible business, Zeeshan Traders is committed to reducing its environmental footprint. We understand that sustainable practices are crucial for the well-being of future generations and the planet. Our environmentally friendly initiatives focus on minimizing waste, conserving resources, and promoting eco-friendly alternatives.

• Eco-friendly Packaging

We have transitioned to using sustainable packaging materials for our products. This includes biodegradable packaging, recycled materials, and minimalistic designs that reduce waste. By choosing eco-friendly packaging, we aim to lessen the environmental impact of our operations and encourage our customers to do the same.

• Energy Efficiency

Our office and store facilities are designed with energy efficiency in mind. We have implemented energy-saving measures such as LED lighting, energy-efficient appliances, and smart thermostats. These initiatives not only reduce our energy consumption but also lower our operational costs, allowing us to reinvest in our community-focused projects.

• Waste Reduction and Recycling

We actively promote recycling and waste reduction within our operations. This includes recycling paper, plastic, and electronic waste. We also encourage our customers to return used medical equipment for proper disposal and recycling, ensuring that hazardous materials are handled responsibly.

SUSTAINABLE SOURCING  

Zeeshan Traders is committed to ethical sourcing practices that prioritize sustainability and social responsibility. We carefully select our suppliers based on their adherence to environmental standards and ethical practices, ensuring that our products are not only of high quality but also sourced responsibly.

• Ethical Partnerships

We partner with manufacturers who share our commitment to sustainability. Our suppliers are vetted for their environmental practices, labor conditions, and adherence to ethical standards. By choosing to work with responsible partners, we support businesses that prioritize sustainable practices and fair labor conditions.

• Sustainable Products

Our product selection includes items that are designed with sustainability in mind. This includes medical equipment made from recycled materials, energy-efficient devices, and products that have a lower environmental impact. We continuously seek out new products that align with our sustainability goals and offer these to our customers.

• Transparency and Accountability

We maintain transparency in our sourcing practices and hold ourselves accountable to high standards of sustainability. We regularly assess our supply chain to ensure compliance with our ethical and environmental standards. By being transparent with our customers and stakeholders, we build trust and demonstrate our commitment to responsible business practices.

FUTURE PLANS AND DEVELOPMENT 

Zeeshan Traders is poised for significant growth and development over the coming years. Our future plans are centered around strategic expansion, diversification of our product lines, and the initiation of innovative projects aimed at enhancing our service offerings and market reach. Below is an in-depth look at our future plans and development strategy.